Average Reviews:
(More customer reviews)I have the Slice and I absolutley LOVE it, therefore I had to respond to the one poor review this item has. I will admit the Slice does take a little practice to get used to it. Spend a couple hours learning the machine, and all will work out fine. If there are problems, such as the previous reviewer had, there are things to try to eliminate those problems: make sure paper is adhered correctly, make sure blade does not need tightening or loosening, make sure to "home" the blade, calibrate the machine. If none of these work, contact Making Memories customer service. They are the BEST CS I have ever come across. They respond quickly, if you need to return something they send back also VERY quickly (I mean sometimes less than a week!), and they ALWAYS include extra items as a freebie, just for your troubles! One time I contacted them just to ask where I could purchase new blades (which my daughter ruined!) for my MM paper cutter. They responded by sending me an ENTIRELY NEW paper cutter, a tote bag, paper and embellishements! I feel this company goes well above and beyond what one could expect.
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