Average Reviews:
(More customer reviews)I was excited to see that Bunn had a new brew technique and was in the market to replace my old Mr. Coffee unit. I preordered the Bunn HT and got it on December 30, 2010. Initially, I thought that the Bunn HT made a good cup of coffee and was easy on the eyes, easy for set up, and easy for clean up. However, on January 17, 2011, my coffee maker quit heating water and I did not get my morning coffee which upset everyone in the household! I contacted Bunn and they sent me out a new unit and asked me to ship the broken one back to them. In 2 days, I received the new unit and peace was restored to the family.
Then, on February 1, the same problem occured - no heating of the water!! I contacted Bunn and told them of my unhappiness and asked if they were experiencing a rash of failures. They said that they had only had a few but for one person to have 2 failures in month is completely unacceptable!
Although I like the unit, I could not recommend this to anyone as long as it continues to go belly-up in such a short amount of time. I could understand one failure, but two??????????? BTW - I use filtered water for the coffee maker so it shouldn't need cleaning in less than 2 weeks.
Not impressed with the reliability and durability of the product.
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Phase Brew is different than other drip coffee makers. Unlike ordinary machines, the Phase Brew doesn't "drip" right away. In fact, it doesn't drip at all. That's because the revolutionary Heat and Release Technology heats all the water to the right temperature during the 6-minute heating phase, then quickly releases it through the unique sprayhead for an optimal 4-minute brewing phase and amazing coffee flavor. Thermal carafe keeps brewed coffee warm for hours. BUNN Phase Brew - Brews better, not bitter.
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Click here for more information about BUNN HT Phase Brew 8-Cup Thermal Carafe Home Brewer
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