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(More customer reviews)I left a review for this product back in March but somehow it was moved to another listing. I'll attempt leaving the review again with the hopes of saving another unsuspecting buyer from wasting his/her money:
I don't have a lot of space and thought that this 4 tray dehydrator would be the perfect solution. This thing is JUNK!!! The temperature control is completely inaccurate. On top of that, it only worked about 10 times before the heat failed completely. I tried the reset instructions to no avail. I then called the company and they made some excuse about the "rare" need for fuse replacement. The rep convinced me that it was a fluke and that the machine would most likely never need another fuse. I wanted to protect my investment so decided to chance it. It cost about $20 for the fuse/shipping. Installation instructions were fairly straight forward though it took some hassle to get everything back in place. I used the machine about 8-10 more times before it died again. What a complete waste of money--- I wish I had never purchased this product. I called the company and they offered (at full charge) to send me another fuse or I could send the product to them for repair. The cost to ship there and back plus the outrageous repair fee would equal close to what I paid for the thing in the first place. When you look inside, this thing is built like one of those light-bulb-on-a-battery things you throw together as a kid. That would be a bonus if the parts and repair were priced in accordance. This company knows how to make lots of money. I wish they had the same ambition when it came to making a decent product. I'm going back to the $30 model at my local store. Those round tray versions get a lot of bad mouthing by this company. Maybe that's because they actually LAST and they also cost (for the entire unit) only slightly more than the puny fuse in the Excalibur. Don't fall for the marketing hype like I did. This company does not stand by its product.
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Excalibur ED2400 4-Tray Dehydrator Dehydrater ExcaliberFeaturesSpecifications Excalibur Model ED-2400 4-tray Food Dehydrator (Excaliber)The ED2400 is a 4-Tray is a compactmodel great for small spaces! Drying food is fun! The Excalibur Dehydrator allowsyou to dry anything evenly and efficiently. The unit candry all fruits, vegetables, meats, and more! Make fruitleathers and home-made jerky - FRESH! The Excalibur has atrademarked horizontal-airflow drying system which dries foodsperfectly evenly on all the trays.Dehydrating is a great way to add a new way of consumingfoods without damaging valuable nutrients which may be lostduring high heat cooking! Dried foods are a great treat tosnack on because they hold almost all of their nutritional valueand flavor. This unit differs from other dehydrators because of itsunique horizontal drying system in the rear of the unit.This provides a sure way to provide an even dehydration processas the warm air removes moisture and is pushed out the front ofthe machine. There is also no need to rotate trays becauseof the horizontal drying. Features:Thermostat adjusts from 95 - 155 degrees4 Square Feet of drying space12 X 12 Trays1.25 between each shelfTrays can be removed to expand the drying chamberRemovable doors and traysEach tray is supported on its own 'shelf' making it easy to slide in and outMade of FDA Approved polycarbonate plasticPlexiglas doorTrays are dishwasher safe!Includes instruction manual with over 50 recipes! Specifications:
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