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(More customer reviews)I returned this machine after four days of really trying to get it to actually clean my laundry. My comments are not a slam towards Whirlpool but the concept of washing is too little of water. The clothes do not move around (top to bottom) like a normal high water agitator. The clothes on the bottom stay there and beat really beat up by the almost non-existent agitator while the clothes on top get no action at all.
The rinsing is terrible and you end up with soap and dirt still in the clothes. I know this because after a load finished, I ran it again without adding any soap and I saw a soap film on the top of the water left over from the first run. And I did use the 'high efficiency' (HE) soap which has very little suds as recommended in the manual. PS, it costs more! And isn't it convenient that if there aren't any suds, you would be hard pressed to discover that the rinsing does not do well. Forget it if you have pets. There is not enough water to float away any hair or lint. You will have to trust your dryer to get all that out.
You can use the 'bulky' cycle setting to raise the water somewhat and also add a second rinse cycle but guess what........ you are no longer 'green' and saving water or energy! In addition, with all the extra settings to try and get the clothes actually clean, the time to do one load is stupid slow.
Bottom line is that you DO need water to clean your laundry. I ended up with a tried and true, 'select my own water level' machine with a double action agitator. Now I get clean clothes every time, quickly and with a machine that costs less!
Do the math!
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