Showing posts with label great customer service. Show all posts
Showing posts with label great customer service. Show all posts

Jura-Capresso 13332 Impressa J5 Automatic Coffee and Espresso Center, Matte Black Review

Jura-Capresso 13332 Impressa J5 Automatic Coffee and Espresso Center, Matte Black
Average Reviews:

(More customer reviews)
Where to begin? This machine can do it all, from a strong shot of espresso to a flawless cappuccino, all in under minute. If you can tie your shoes, you can use one of these machines.
I looked in to this machine after using an older Capresso model at a friend's house. I was always impressed by how easily and quickly he could make a variety of drinks for guests, not to mention the quality of their appearance and flavor.
This machine comes with two different frothing systems, one is a more traditional bullet style frother, while the other can automatically steam or froth milk. This is where the J5 really shines. In no time you can froth yourself milk that would make the most seasoned barista jealous, and then push a single button to instantly brew piping hot coffee.
The machine starts with whole beans of your choosing and grinds them just for the drink you are making. This ensures that you'll get the freshest tasting coffee cup after cup.
What I like most about this machine though is the variety of drinks it can make. If you have a guest over who isn't a big coffee drinker you can use the machine to make instant hot water for tea, or my favorite trick: run chocolate milk through the steamer for instant hot chocolate. Of course for the rest of us, the pressure brewing system in this machine will allow you to say goodbye to expensive coffee drinks, and become your own favorite barista.

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Equipped with an 18-bar pump and 1450-watt stainless-steel-lined thermoblock heating system, this automatic coffee and espresso center can produce cup after cup of coffee with no down time in between. The machine's unique two-step pre-infusion cycle ensures every brew delivers optimal flavor extraction and a creamy crema layer. In the first stage, freshly ground coffee gets compressed, then injected with a small burst of hot water, causing the moist grounds to expand. In the second stage, brewing water courses through the engorged coffee grounds.
This user-friendly appliance combines not only powerful performance, but also a simple, elegant design with easy-to-use controls. Its front panel offers six buttons in the shape of a ring: two buttons for espresso (single and double), two for coffee (single and double), one for hot water, and one for steam. All of these functions are individually programmable. For example, the strength, temperature, and size of each of the coffee buttons can be set, as can the amount of water delivered in a hot water cycle, and the amount of time a steam cycle lasts. The 10-digit alpha-numeric LCD display clearly communicates all functions and settings in any one of five languages. The top of the unit provides three more controls: two buttons (one for power, the other for maintenance) and an illuminated rotary control dial for overriding any settings for coffee and steam. Choose from 11 programming options by pushing the integrated rotary button.
The coffee and espresso center also showcases several other innovative features. Its new ceramic-valve technology shortens the flow of coffee, resulting in a hotter temperature and more crema in the cup. The machine's three hot-water temperature settings produce a hotter Cafe Americano, pre-warm coffee cups faster, and accommodate a larger variety of tea preparation. It also provides a dual, butterfly, coffee-spout design that moves up/down and in/out to accommodate a larger range of cups.
Other highlights include a commercial-grade, solid-steel conical burr grinder with six fineness settings and low-noise operation; a 9-ounce bean container with aroma cover and low-level bean indicator; a self-adjusting brewing chamber, which holds from 5 to 16 grams of ground coffee to make up to two 8-ounce cups of coffee at a time; a sensor-activated pre-ground coffee funnel; a clock/timer with programmable auto-on and auto-off capabilities; and a 71-ounce removable water container with a Clearyl water-filtration system and low-water indicator. Even more, the machine provides two interchangeable frother systems, which include a Dual Frother Plus for manual operation and a frothXpress for automatic frothing and steaming. A concealed compartment neatly stores the measuring scoop and the Dual Frother Plus attachment. The coffee and espresso center measures 16-1/2 by 11 by 13-1/4 inches and carries a one-year limited warranty.

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Keurig B31 Coffee Maker, Mini Brewer Review

Keurig B31 Coffee Maker, Mini Brewer
Average Reviews:

(More customer reviews)
We love this brewer. The best benefit is a fresh, just-brewed cup of coffee every time. The k-cups are more expensive than buying bulk coffee but we were throwing away partially brewed pots of coffee every day with our old brewer. Plus, the savings in time not having to clean the carafe and dump the filter of grounds and then cleaning that is well worth it. Also, you can purchase a reusable filter for it if you want to continue to use non-kcup coffee. Believe me, it is still WAY less expensive than what you pay in the popular coffee houses and the coffee is just as good, or better.
It won't accommodate a tall cup but it is simple to brew into a glass measuring cup and then pour that into your tall cup or travel mug.
Helpful tip: We did have a clogging problem at first. The manual doesn't tell you that there is a "top needle" that can get clogged. Just remove the gasket and take a straightened paper clip to unclog it. If you use your own coffee, use a coarser grind to avoid that problem. HOWEVER, we were leaving the k-cup closed up in there and the grounds were getting cold and stayed stuck in the needle. We found that if you remove the k-cup right after brewing, it doesn't get clogged EVER. Have not had it happen since we discovered that. By the way, Keurig's customer/technical service is absolutely top notch! They stand behind their product and more than make up for any inconvenience you may have experienced.
For those of you who are confused about the amount of water to pour in, we just take the cup we are brewing it in, fill it with water and pour it in. We never worry about seeing where the water level is.

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The Keurig® MINI Plus Personal Brewer is ideal for gourmet coffee, tea and hot cocoa lovers who desire a brewer that is compact and easy-to-use in the home. Its small size means you can enjoy Keurig Excellence just about anywhere you call home: vacation home, home office, off campus apartment and loft living. The MINI Plus allows you to brew 6, 8 or 10 ounces to get the strength you desire in under 2 minutes with no water left in the reservoir. The MINI Plus is easy to operate. Simply add 6, 8 or 10 ounces of fresh water into the single-use reservoir, CHOOSE your favorite K-Cup, BREW in under 2 minutes and ENJOY.

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