Average Reviews:
(More customer reviews)I've been a faithful FrancisFrancis user for years. I loved my X1, but it needed repairs. Since Francis Francis has been taken over by Illy, their customer service has become nonexistent, so I haven't been able to get the parts I need to fix it.
I was excited by the new iperespresso capsules, so I decided to go with the X7. The espresso is as good as advertised. But my wife and I each make a latte every morning. This machine, however, is very reluctant to switch modes between brewing and steaming. It's not uncommon to wait five minutes between pulling the shot and the machine deciding it's ready to steam the milk. This doesn't sound terrible, but the espresso is sitting out all this time, and I'm getting late for work.
The machine produces good results, especially the espresso. It's just frustrating to deal with the waiting. I've tried to contact the company to see if there was any sort of work around for this problem, but as stated above, FrancisFrancis's once wonderful customer service has dropped off the face of the Earth now that Illy runs things.
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Using easy, full flavored Illy iPer espresso capsules, the Francis Francis X7 is an espresso maker that will delight any coffee connoisseur seeking simplicity and bravura. Beautiful and well-made, Francis Francis espresso machines are a true marriage of striking Italian design and state-of-the-art technical innovation, crafted for the sole purpose of creating the perfect espresso experience in the home. It goes without saying that the finest home espresso requires a machine of the highest-quality, but at illy, we believe technical perfection alone is not enough: it takes a machine that is also visually stunning to fully indulge all the senses and enjoy the ultimate beauty of the espresso moment. Ever since Francesco Illy invented the modern espresso machine, theilletta", in 1935, illy has continued to raise the bar in perfecting home espresso machines that combine the best of technology and design while yielding the world's finest Italian espresso coffee. The Francis Francis metal, pump-driven espresso machines for the home, designed by Italian architect Luca Trazzi, are a favorite among those who appreciate their stylish design and superior performance. The fittings are bronze and the pipes are made of plastic materials specially designed to resist high pressures. The pumps guarantee the optimal pressure for espresso while brass boilers ensure excellent thermal stability and an ideal temperature curve. The X7 has been described as retro-futuristic, a fine transition of past tradition along with contemporary tastes and moir s.
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