Average Reviews:
(More customer reviews)This is the first machine I have owned; however, it is among many I have borrowed over many years.
Assembling and acquainting myself with it took only 10 minutes.
I was very happy to buy this unit as the cleaning solution and water vessels are separate. So, I can rinse my carpets after cleaning them.
The heating unit works in just one minute after filling the water bladder and placing it back on the deep cleaner. Then...you are off and cleaning your carpets.
Using it on a 12' x 12' bedroom and a 14' x 25' great room was pretty easy and pleasureable. The result was perfection in a spotless carpet! Most importantly, a spotless carpet with little shampooing residue left behind compared to other cleaners.
Why not 5 stars as a rating from me?...Well, the following are the issues I have but am willing to deal with:
*** They say you can leave the cleaning solution in the tank until the next time you clean, which could be many months from now. I do not recommend this as the unit seemed to leak while the cleaning solution was left in the tank and the unit was merely sitting with the cord wrapped up. Simply dump the cleaning solution back into the bottle and rinse out the vessel.
*** Carpet fibers seem to adhere to the bottom of the unit behind the brushes. To avoid dislodging these fibers onto the carpet during cleaning, the bottom of the unit should be wiped down frequently.
*** To keep the unit in tip top shape, the rollers, sucking unit, water bladder, and cleaning solution vessel should be removed, rinsed, and allowed to dry thoroughly. Direction are given in the manual to remove all of these items properly; however, it requires 15 minutes of dismantling...then overnight to dry...then another 15 minutes to reassemble. Unscrewing screws is involved 4 screws...this was to access the front sucking nozzle and two rollers. To remove the water bladder and replace it seems to put a bit of wear on the bladder and I anticipate having to buy a replacement for this in the years to come. BUT...each piece that is rinsed off cleans up VERY easily and dries well.
*** The design of the water bladder-dirty water vessel is a bit odd. You fill a bladder (plastic) with hot tap water. The bladder is seated in a rigid plastic containment unit. It turns out this rigin plastic containment unit is the dirty water vessel. The water from the carpet is sucked in and resides on the outside of the clean water bladder. Clever design, but somewhat of a pain as the vacuum/ no vacuum trigger can be easily tripped if the unit bumps into furniture or you move it left or right to quickly. The reason seems to be the water sloshing around outside the bladder and inside the bladder flow and trigger the valve to prematurely open and stop the sucking. Not a huge issue, just an annoyance b/c you have to turn off the vacuum and jostle the unit a bit to get the valve to close again.
*** The placement of the accessory hose is awkward especially if you are a left-handed vacuumer. My leg would bump into the hose and the latch they have designed to secure it is not very good at keeping it secure. I had to reseat the hose 5 times during the cleaning of my two rooms... Again, an annoyance.
*** The wheels on the unit are large in diameter, which makes the unit very easy to maneuver even though it is heavy (I agree with a prior reviewer that heavy is good in a carpet cleaner). However, I question how well they are assembled to the machine as there seems to be some give left-to-right as you turn the unit...we'll see about this in the long run.
All in all, I am still quite satisfied with the unit as it does all that I wanted it to do. I am not sure that you would not have other annoyances with other brands as well...in other words, I do not think there is a perfect carpet cleaner as I have been researching them for weeks now...all of them seem to have issues in some way or another. But the issues I describe here versus the result in clean carpets...has me very happy to own the Bissell ProHeat 2X.
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Bissell ProHeat 2X Upright Deep Carpet Cleaner, 9200No more back and forth with the spray can and wimpy dry vacuum to get out tough carpet stains. ProHeat's hot, cleansing formula and extremely powerful suction work together to quickly remove tough carpet stains and embedded debris in a single pass. Ten rows of powerful brushes agitate ground-in dirt and bring it to the surface, while a wide floor nozzle with a 12-inch cleaning path extracts all traces for spotless results every time. Innovative edge-sweep brushes clean flush with walls without scratching.
The ProHeat 2X is equipped with ultra-smooth wheels and an extra-long, 30-foot power cord for optimal maneuverability. Perfect for cleaning carpet, upholstery, and stairs, the ProHeat features an innovative Tough Stain tool for cleaning up gummy messes and restoring carpet to factorylike newness. Other features include a heater switch, heat indicator light, carrying handle, easy-to-clean nozzle, and 2-in-1 tank as well as 12 amps of cleaning power. Your purchase includes the stain-removing tool, a trial-size stain cleaner and fiber cleansing formula, and Scotchgard for keeping that carpet perfectly clean.
Bissell ProHeat models all feature a patented built-in heater that will heat the hot tap water you put in up to 25 degrees hotter to safely optimize cleaning effectiveness. The heater will never allow the temperature to exceed 190 degrees. The Heater switch on the front of the machine controls the heater so you have the option to turn off the heat if you are cleaning delicate wool or Oriental rugs.
The two DirtLifter PowerBrush rollers are designed to enhance cleaning performance. The bristle pattern safely lifts out the deep down dirt while gently grooming carpet fibers. The floating suspension self-adjusts to all carpet heights and protects your carpet if you leave the power switch on. Once the product is in the Upright position, the brushes automatically stop spinning. The Detent Pedal will activate the brush when floor cleaning.
The Custom Clean feature automatically mixes hot tap water with the Bissell formula. Simply choose one of the four settings (Heavy Traffic, Normal Clean, Light Clean, or Rinse) and the ProHeat 2X will adjust the right amount of cleaning solution to mix with the heated water to fit your cleaning need.
FAQ
What is deep cleaning and why is it worthwhile? Deep cleaning is a carpet-cleaning process that loosens and removes most harmful dirt and ground-in grit, which may be deep down in your rugs and carpets. Not only does it protect the investment you have in your home, but parents of young children, pet owners, and allergy sufferers may find deep cleaning especially beneficial.
What features should I consider when I purchase a deep cleaner? It is important to choose a machine that is easy to use and fits your needs. Specific features to consider are heater, brushes, design, power rating, number of cleaning attachments, styling, weight, and warranty.
Why do I need a built-in heater on my deep cleaner? The Bissell ProHeat2X with a patented built-in heater heats the water and solution--just like the pros. The water and solution travel through the heater before being sprayed onto your carpet. Bissell provides continuous heated cleaning by raising the temperature of your hot tap water by up to 25 degrees. Other systems use exhaust air from the motor to achieve "heated cleaning."
Are the Bissell DirtLifter PowerBrushes safe for my carpeting? The Bissell Research and Development department tests products on a wide variety of the most common types of carpeting for durability and wear. All of our cleaning products are proven safe, gentle, and effective on cleaning carpets. Cleaning effectiveness is dependent upon multiple factors, including brush engagement. The DirtLifter PowerBrush system is a crucial element in our cleaning process and a key factor behind our statement of unbeatable cleaning. Bissell brushes rotate like those on your everyday vacuum cleaner. They are powerful enough to get the deep down dirt, yet gentle enough to use daily.
How is my carpet warranty affected? Until now, to maintain your Scotchgard protector 5-year limited stain warranty you were required to hire a professional cleaner. By using your Bissell ProHeat with Bissell formulas containing Scotchgard protector every 12 months, your carpet's warranty from 3M remains in effect. No other deep-cleaning system can do this for you. Refer to the Scotchgard protector warranty for details.
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