Average Reviews:
(More customer reviews)I love cafe mochas. Unfortunately, the retail ones are either really bad (yes, I'm talking about you, Starbucks) or too far away (lucky you who either live in Maui for Java Jazz, or near any Tim Horton's). Moreover, you need foam. I can't use the frother on any espresso machine I have ever owned, and it adds excess water anyway. I have used the electric whips, and for a long time the Bodum frother. Not really satisfied with either.
Then I ran across the Froth Au Lait. I bought the cheap one first, and loved the foam, but it stopped working (the bottom beater stopped turning -- more on that later). I was not happy with how the return was going (they insisted I contact the manufacturer), so I took the machine apart to look at it myself, then fired off a not particularly flattering e-mail (I believe the phrase "piece of junk" was used at one point).
And the next day, received a call from the President of Froth Au Lait, stating my e-mail bothered her so much she googled me and tracked me down. Asked that I send my machine directly to her, promised she would get back to me, and said they would tell me what went wrong. In the meantime, I bought this model.
Not only did they call me back, but explained what the problem was (see below). In the meantime, I have been using this model, and it works great. Makes wonderful foam, I can mix in Hershey's and Splenda to make low calorie, sweet chocolate foam for the cafe mocha. The only downside to this model, as opposed to the less expensive ones, is that if you are only making one beverage, you will be wasting a lot of milk, but for me the stainless steel bottom makes that worth it.
The downside? You have to clean this after each use. Seriously. Clean it. Well. And don't use it wet. That's in the instructions, and if you don't it will burn the milk or not work.
As far as the beater not working, the beater assembly comes apart to clean, and if you don't snap it back together completely, the bottom beater will not turn. Oops.
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Froth Au Lait Professional Elite S10, with award winning Froth Au Lait technology, is an ALL STAINLESS STEEL, UL COMMERCIALLY RATED , NSF approved, automatic hot milk frother. Froth Au Lait Hot Milk Frothers, prepare the richest and longest lasting froth WITHOUT STEAM and shut off automatically when the froth is perfect. The Professional Elite models are used in restaurants, catering, etc. as well as upscale home kitchen Finally, with the touch of a button, an effortless and foolproof way to prepare the thickest froth ever for specialty hot beverages such as cappuccinos, and lattes. The Professional Elite also prepares delicious, creamy hot chocolate, chai tea, and café au lait. Froth Au Lait Professional Elite S10, works alongside your coffee or espresso machine and MAKES EACH CAPPUCCINO OR LATTE A MASTERPIECE. The Professional models include a heavy duty all stainless steel pitcher, and a larger frothing capacity. 2 interchangeable froth and latte whips allow you to vary the amount of froth and hot milk. It's unique REFRESH FEATURE allows milk to be re-frothed quickly with the same excellent froth quality, and saves money on wasted milk. FINE RESTAURANTS ARE CHOOSING FROTH AU LAIT PROFESSIONAL MODELS OVER THE STEAMERS ON THEIR CAPPUCCINO MACHINES. To use, simply add 1 to 2 cups of cold milk to the Froth Au Lait Professional Elite. Press the button to start the heating and frothing cycle. The unit AUTOMATICALLY SHUTS OFF in about 3 minutes and will produce 2-8 servings of froth. Froth Au Lait features the Flavor Hatch, allowing you to add flavored syrups, powders and liqueurs.SAY GOODBYE TO INCONSISTENT, POOR FROTH, STEAM AND MAINTENANCE PROBLEMS. SAY HELLO TO THE THICKEST, LONGEST LASTING, AND EASIEST FROTH EVER! THE PROFESSIONAL ELITE "THE BARISTA WITH A PLUG"
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