Average Reviews:
(More customer reviews)I purchased this machine for Christmas 2010. It's got all the features I want and the build quality is great. BUT I had the same problem as others with beans not making their way to the grinder. I called Saeco where upon the woman told me there were no problems with this that anyone had ever heard of. She also said that everyone uses this machine there and loves it. And she knew the details of the machine to a tee so yes they really do use it there. Surely, I told her there has to be a problem since the reports are widely available in customer reviews at various sites. She would send another machine if I wanted it but it seemed like a true waste to me to do that. I would just have the same issue all over again.
So no satisfaction there .. BUT I HAVE A 2 MINUTE FIX FOR THIS PROBLEM and now I completely love my machine. Here's what you do .. Inside the bean basket is a black round shield over the grinder. Mine shipped to me with the smooth surface of it sloping down from the center. I unscrewed the center screw (requires a small straight screwdriver in the triangle screw head), flipped it over, screwed it on smooth face down, and now no more problems at all. Yes it is that easy. Now you have a great machine without any problems. And I use some pretty sticky beans too.
I'm thinking the design dept didn't talk to the assembly department and this problem resulted. The smooth side looks more presentable so it's logical to assume that that's the side customers should see .. wrong. The smooth side is to ensure that beans don't get hung up on the way to the grinder. So there you have it, problem solved!
Now buy this thing and enjoy a truly great coffee machine! You can make really strong coffee with it and with no bitter taste at all. It doesn't burn the beans and extracts all the oils from the beans!
There is just one little issue .. this unit DOES NOT accept no 4 coffee filters as the literature says but it comes with a really nice gold basket filter so you have no need for paper filters anyway. It's a good filter that works even on very fine grinds.
Click Here to see more reviews about: Saeco 12-Cup Automatic Drip Coffee Maker with Glass Carafe and Burr Grinder, Stainless Steel
The sleek stainless steel design of the 12-cup coffee maker adds a modern and stylish finish that adapts to any kitchen décor. The sturdy conical burr grinder can grind up to 8.5 oz. of whole beans at the touch of a button. The sealed lid around the bean hopper ensures freshness and protects the machine from the atmosphere. The grind setting can be adjusted using 8 different settings, from fine to coarse. With the large steam ventilation area and easy clean window it allows viewing of the coffee grounds at all times to prevent clogging. The advanced control panel features a large blue backlit LCD and displays the many functions and settings of the machine. Cup selector, aroma selector, 24-hour programmable timer, grinder off option and cleaning indicator light are all clearly displayed. Use the cup selector to brew your coffee specifically to the exact quantity you want to ensure freshness and aroma no matter how many cups brewed. The aroma selector lets you choose the strength of the coffee brewed from mild, medium or strong. If you choose to use pre-ground coffee; simply turn the grinder off using the grind off option and use the filter basket instead. When it is time for the machine to be cleaned a reminder icon will appear letting you know when descaling needs to be preformed.
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