Showing posts with label customer service. Show all posts
Showing posts with label customer service. Show all posts

Breville 800BLXL Die-Cast Hemisphere 2-Speed Blender with 67-Ounce Polycarbonate Jar Review

Breville 800BLXL Die-Cast Hemisphere 2-Speed Blender with 67-Ounce Polycarbonate Jar
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After reading the previous reviews, I was a bit leery of buying this blender. I wanted the best, period. First, this is in my opinion the best looking and I leave it on my counter top, replacing a Kitchen Aid which I gave to my sister.
The first thing I did was to fill the jug with ice to the top. I pushed the ice button and within a few minutes, I had finely grated snow with no large chunks at all. It would have been a perfect snow cone. I went on to put in Strawberries, soft tofu, Yogurt, Soy vanilla ice cream, honey and a little non fat milk on top of the shaved ice. It made one of the best smoothies I have ever had. I have had numerous complements from my wife and neighbors on the smoothies this produces.
I also put in a whole large sweet onion quartered and three cups of large skinned tomatoes, some mushrooms, corn and whole garlic cloves, along with some essential seasoning and made a perfect tomato soup. The consistency was creamy and consistently smooth throughout. No chunks of any of the ingredients, including the corn kernels or garlic cloves.It was wonderful.
I have not had this very long. About two weeks now, but it has gotten a lot of use in that time. I can not speak to the long term reliability of the product, but I have had other Breville products and they are consistently top drawer. The one thing I do think that Breville might have misjudged is that the jar is polycarbonate, a fancy word for plastic. It does seem to be a very sturdy jar and perhaps, there is a certain logic to it. When I transport a full jug of soup from the blender to a bowl or what ever, the weight is quite manageable. Not really an issue for me, but I could see it for others, especially elderly or those with physical limitations. The fit of the blade to the base and jar is clean and the design seems to be very well thought out. There is a plastic wrench supplied in the event the blade base is stuck on the jar, but I have not needed it yet for cleaning and there have been no leaks even after storing liquids in the jar for a period with just hand tightening.
It is only a two speed but in doing some research it seems that most multi button blenders have a low speed and 12 high speeds which are the same. This is done for the button loving public who think more is better. The 1000 watts is not really a dependable measure of the power of the motor since it really only tells you the power consumption of the motor and not the output. It seems to have more than enough power for the toughest jobs however and is heavy enough not to move if I do walk away from it to get an ingredient to place in the top opening while it is running.
Breville seems to have come up with a nice design of the blades and bottom of the container since it moves the material from the top to the bottom and vice versa for even cutting quite well on it's own and the hole in the top makes it easy to insert new ingredients with the motor running. I will say that this blender does everything I ask of it and better than my high end Kitchen Aid Blender which left small chunks of things like ice and garlic or corn kernels, etc.
If I have a problem with the motor breaking down as the others had, ( which based on my other Breville appliances, I doubt will be a problem), I will come back and comment on it, but for now, this is the nicest blender I have ever owned and I highly recommend it. In my opinion well worth the extra money.

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The Breville Die-Cast Hemisphere Blender turns ice into snow with a powerful 1000 watt motor!The patented bowl/blade system utilizes a large, semicircular shredding blade positioned to hug the uniquely shaped bowl.Because of this design, there are no still zones around the blades and the results are finely shredded, consistent ingredients.The 67 ounce/2 liter polycarbonate pitcher is designed to resist fogginess and cracking.The baked enamel measurements provide for sharp viewing and accurate measurement.The base control pad is designed without crevices for easy cleaning and gives you precise control over the motor's 2-speed settings and pulse functions.The base is die-cast stainless.The pitcher is dishwasher safe.It has a Breville assist lid and plug for easy removal.

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Venta LW44 Air Humidifier and Purifier All-in-one Review

Venta LW44 Air Humidifier and Purifier All-in-one
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Update on January 15, 2008:
Yesterday, the motor in my Venta unit began making a grinding sound after nearly six year of flawless operation. I called Venta customer service this afternoon. After wating a rather long time on hold, I was connected to a very pleasant man, George, who asked me to put the phone next to the motor so he could hear the noise. I did, and he did.
Without a moment's hesitation, George said he would have a new motor shipped at no cost to me, and that delivery could be expected within 5 - 7 business days.
It's always a pleasant surprise to find a company standing unquestioningly behind their warranty. If only more understood that's all it takes to create loyal customers.
*****
Update on September 17, 2007:
I'm pleased to report , my review, below, is still true in every detail. This product has been a terrific investment.
*****
I live in a desert~like New York City apartment and have owned my Venta Air Washer for almost exactly two years. During this time it has been operating on the "high" setting, 24 hours per day, seven days per week. The Air Washer lives up to all of the manufacturer's claims.
The Air Washer is a product of fanatical German engineering, over~design and bullet~proof construction, which accounts for it's rather grotesque price. However, I have owned products of inferior engineering and construction that have had to be replaced after one or two seasons. It is obvious I will own my Air Washer for many years to come.
The principles of operation could not be more simple (it's like a High School science project developed into a luxury product):
1) A fan blows room air straight down into a reservoir of water.
2) In this reservoir of water, a few dozen disks are slowly rotating to multiply the surface area that is wet.
3) Because you are blowing air onto a enlarged wet surface you are multiplying the rate of evaporation.
4) Humidified air is exhausted out of the Air Washer through vents in the side.
THIS WORKS.
On the "high" setting the water reservoir needs to be refilled daily in my apartment (this is highly dependent on your local weather or heating cycle). I end up carrying a couple gallons of water to the device or carrying the device to the bathtub and then back to its spot in my livingroom.
The design of the Air Washer is "neutral." It sits unobtrusive and un~noticed in a corner. It is nearly silent. It is built like a tank: It would be a challenge to damage this product on purpose.
Why not Five Stars?
The Venta Air Washer consumes expendables. You need a water treatment solution to prevent mineral deposits forming on the rotating disks mentioned above (weekly). AND you need a periodic cleaning solution to remove deposits that develop pn the bottoms and walls of the reservoir. I have tried operating the Air Washer without these things. They are required for optimal performance.
Like the device itself, the Venta treatment and cleaning solutions work perfectly and simply. But, THE EXPENDIBLES ARE EXPENSIVE! Assume youy will spend US$50.00 per year.
Also, you would think that for a company selling a FIVE HUNDRED DOLLAR humidifier, the Venta aroma therapy scents would smell a bit less like a Central American bordello (not that I've ever seen one of those). Skip these even if they're free samples.
If you want the very best at any price, buy this product.
I am not affiliated with either the manufacturer or Amazon.

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Air that feels good must be properly humidified. Heated air dries out the mucous membranes (weakening your resistance to viral infections). Overheated dry air makes you feel tired and listless. Your skin dries out, your plants suffer and your wooden furniture starts to show cracks. The Venta-Airwasher is ideal to reduce chapped lips, stuffed up noses, sore throats, and dried out eyes. Protect your valuable wood furniture and floors as well as musical instruments from drying out. Dry indoor air is difficult to clean; every movement causes millions of particles to be stirred up and become airborne.However, humidification keeps a large number of airborne particles down on the floor; making the two-in-one humidifier/purifier? more effective than air purifiers alone.The Venta Airwasher humidifies the air while simultaneously drawing in and removing dust, pollen and other contaminating particles down to 10 microns ( 10/1000 mm ) in size from the air. Easy maintenance. No filters to change or clean or cumbersome containers to fill. The simple design and convenient access to the tank allow for easy cleaning. 3 gal. tank capacity. Measures 16.5" x 11.8" x 13". 3 speeds. Humidifies/purifies up to 720 sq. ft. 10 Year Limited Warranty. Made in Germany

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Euroflex Monster EZ1 Steam Mop and Floor Steam Cleaner With Carpet Glide And Handheld Household Steam Cleaner - WE ARE NOW SHIPPING THESE IN RED see second picture Review

Euroflex Monster EZ1 Steam Mop and Floor Steam Cleaner With Carpet Glide And Handheld Household Steam Cleaner - WE ARE NOW SHIPPING THESE IN RED see second picture
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I received the Euroflex Monster EZ1 steam Mop and handheld household steam cleaner for a Christmas gift this year (I have had this on my gift list for over a year) and I love them both. Ease of use rates high with both of these products and the level of clean has reached a whole new height in my home. Both my kids love to take turns using these products. My twelve year old has been going from room to room cleaning baseboards and getting everything out of every nook and cranny (awesome bonus, even though he is avoiding his homework)! We have an "allergy house" so I will be using the Steam mop this week to kill the dust mites in our mattresses. I purposely chose this particular steam mop over other brands because of the temperature the water is heated to. Would highly recommend this purchase!

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The Steamer sanitizes every area of your home. and eliminates dust mites and other allergens. EZ1 is for cleaning showers, mirrors and sinks. Lightweight, portable and easy to use. No chemicals are needed and its environmentally safe. Variable steam control allows user to control steam for the task at hand.This fine product has an edge over the competition by offering 2 Direction Steam that comes out of the bottom and front of the machine. The larger than average cleaning width will help you get the job done faster and the washable pads saves you money over most other methods.The only steam mop with Front steam jets cleans right up to the edge of the room, ideal for corners, stair risers and kitchen baseboards.With the Carpet Glidefitted, the monster floor just glides over rugs and carpets with very little effort. The carpet pad will pick up surface grime, and the steam loosens the grit, and ground-in dirt which can then be vacuumed away as the super hot dry steam leaves the carpet dry in a few minutes.The sliding control on the front of monster floor allows you to select from 4 Steam Levels of steam Select the lowest level when cleaning delicate cushioned vinyl flooring, or laminated floors. Use the medium settings for hard floors, and the highest setting for carpets or if the floor is heavily soiled.Specifications* 1000 watts Power* 3.5 bar steam pressure* 266°F max steam temp.* Dimensions: 48H x 12w x 7.25D inches* 17 oz. capacity* 9 lbs, * 25 ft cord* Stainless steel boiler* Trigger sprays steam forward, Sprays steam downwardsHand held SteamerCLEANS AND DEGREASES LIKE NOTHING ELSE CANKills bacteria and dust mitesCleans all types of surfaces; Cleans and sanitizes every room in the houseBONUS: Accessories for every application: Upholstery Nozzle; Bayonet Tip; Window Squegee; Angle Tip; Funnel; Round Brush Attachment; Filler Cup; Cloth

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My Invento Pod Coffeemaker HK10M Review

My Invento Pod Coffeemaker HK10M
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Got this new single serve coffee machine as a birthday gift. In my family everyone wants their coffee at different time and when they do, they want different types. This machine has solved all our coffee related problems and I have to say the overall quality of the machine is great. It makes a little noice when operated (there is a compressor inside) but it is not too bad. The Cafe Invento coffee pods I got with it are also of high quality. I get a strong, yet smooth cup every time and it even has a thick froth on top - without any milk ! I like the Hazelnut flavored pods, but my husband enjoyes the stronger ones, like the French Roast Fanatic and Juan's Columbian. There are many more to choose from, but I would strongly recommend to stick to the same brand coffee pods. They have twice as much coffee as the Senseo pods, which I tried once. Not good. When using the original Cafe Invento pods, I have always got a perfect cup. My next wish is to get another one for my office. I cannot stand the vending machine stuff at work anymore!

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1500 Watts. Removable 1.3 liter water tank. Removable water tray. Automatic shutdown.

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Atlas 150 Wellness Pasta Maker Review

Atlas 150 Wellness Pasta Maker
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I bought a used one and I am impressed with a quality product. Because of the reviewer who received an machine made in China I would be careful to determine the country or origin before purchasing.
This is a heavy, well made machine obviously made by someone with a passion for pasta. I would be surprised if it doesn't last me the rest of my life.
It came with a cutter for regular spaghetti and noodles. Additional cutters for ravioli, lasagna and other pasta types are available.
Pat from Winnemucca

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This is the Marcato Atlas Pasta Maker. Model.150. Quality Stainless Design. Comes with crank handle and a small vice-grip to attach to counter-tops.

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Mesh Bra Washing Bag Review

Mesh Bra Washing Bag
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This is the exact same lingerie bag that I purchased from Victoria's Secret website, but at half the price. The bags are identical! They are great for washing molded, line or padded bras. They keep the bra shape without damaging it in any way! The only thing is the bags only fit about 2 bras in them, so if you don't do laundry frequently throughout the week you will probably need to get a few of them!

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Whitmor Mesh Bra Bag Features: Double mesh construction provides excellent water circulation in washing machinesUnique design helps keep bra's natural shapeHolds up to 2 bras for washingNon-rusting nylon zipper Size: 10"tall x 7"diameter.

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Hoover MaxExtract 60 PressurePro Carpet Deep Cleaner, FH50220 Review

Hoover MaxExtract 60 PressurePro Carpet Deep Cleaner, FH50220
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After adopting two basset hounds, I decided to invest in a carpet cleaner of some sort. I spent a couple of days reviewing products in the [...] range. I spent a good bit of time at Target, Walmart, Lowes and Home Depot literally taking various floor models apart and putting them back together to inspect their quality and ease of use.
I learned that more people were satisfied with Hoover products than Bissell. I could see how the little spinning brushes on Hoover products should clean more thoroughly than Bissell's one long beater brush. Reviews seem to bear this out, but it's close! I narrowed my choices down to the Hoover All Terrain Steam Vac Hoover SteamVac Carpet Cleaner, All-Terrain, F7452900 or the Bissell ProHeat 2X Home Bissell ProHeat 2X Healthy Home Upright Deep Cleaner, 66Q4. The Bissell appeared a better built product, but I didn't really like the bar brush or the odd bladder style tank-in-a-tank.
That's when I just happened to stop by a Target store and found this machine, Hoover MaxExtract 60 PressurePro Carpet Deep Cleaner, FH50220. It has the little brushes I like and the quality is FAR SUPERIOR to the Hoovers in the "Steam Vac" series. (I just can't believe how flimsy they are.) The Hoover Max Extract is a much more solid machine than any of the Bissells I looked at.
I used it for the first time today and cleaned the entire house. Very nice! I would have to say that the Hoover Max Extract 60 does every bit of a good job as any professional cleaning I've had. Matter of fact, it did a better job than the last professional as he seemed in a hurry. The carpets took about 2 hours to dry. The real surprise comes when you vacuum the carpet after it has dried. Wow, my eight year old, dog worn carpet looks new again!
For the record, I used about 64 oz.of Hoover Pet detergent Hoover 40321130 Premium Pet Formula Carpet/Upholstery Detergent, 128-Ounce over about 1500 sq. ft. of carpet. The trick, it seems, is to go slow and make sure all of the dirty water is sucked up. It did a great job of the water extraction. The worst areas (where the dogs lie) I simply used a little extra spray and let the little brushes do the work.
Cleaning the machine is fairly easy and straight forward. It took me about 30 minutes to clean the machine and get it ready for next time. The only problem I had with it (reason for 4 stars, not 5) was that the brushes did not spin the very first time I used them. I simply reached down and loosened them up by popping them out as if to clean them. They worked flawlessly after that!
I am very pleased with the quality and sturdiness of the Max Extract 60 and thrilled with the way it cleaned my carpets. I would highly recommend it to a friend.


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Hoover\'s new MaxExtract deep cleaners are designed to clean a variety of surfaces from carpets to couches—even sealed wood floors and tiled floors.

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